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5-star hotel Check-in 15:00 · Check-out 11:00

Park Grand Mayfair

Stay at Park Grand Mayfair in London W1H with free Wi-Fi, restaurant, and bar. Explore Hyde Park, Buckingham Palace, and The British Museum nearby.

31 Great Cumberland Pl, London W1H 7TA, United Kingdom View on map
7.6/10
Good Based on 473 recent guest reviews
Free Wi-Fi Paid breakfast Air-conditioned Laundry service Room service
What recent guests emphasize

Comfortable stays with attentive service in a central London location

Guests appreciate the friendly and helpful staff, spacious rooms by London standards, and the hotel’s convenient position near major attractions. Some note practical limitations in size and visibility, but overall find good value and a welcoming atmosphere.

Guests often praise

  • Friendly, attentive, and professional staff highlighted for exceptional service and personal care
  • Spacious, well-equipped rooms providing comfortable beds and air-conditioning
  • Complimentary drinks and helpful gestures that enhance the guest experience
  • Quiet and clean accommodations with good amenities including free Wi-Fi and room service
  • Convenient, central location close to Hyde Park, Buckingham Palace, and key London sights

Worth knowing

  • The hotel entrance is small and inconspicuous, which can make it difficult to find, especially at night
  • Limited space in rooms; some guests found it challenging to unpack or move around freely
  • Breakfast is paid and considered decent, with some positive remarks about staff at breakfast service
  • No parking, airport shuttle, pool, fitness center, or pet-friendly options available
  • Bathroom drainage issues reported occasionally but considered minor by most guests

Best for

  • Travelers seeking a boutique-style stay with attentive staff in central London
  • Visitors who require a quiet, comfortable room with good-size accommodations by London standards
  • Guests who prioritize location close to major attractions and public transport options
  • Business travelers appreciating a calm environment with free Wi-Fi and thoughtful service
  • Families with small children, as the hotel is described as kid-friendly with room service available
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About this property

Welcome to Park Grand Mayfair

Located in London's prosperous Mayfair district, Park Grand Mayfair is a Georgian-style hotel offering comfortable, air-conditioned rooms with free Wi-Fi. Guests have access to amenities at its upscale sister property, enhancing the experience despite its modest on-site facilities. Service options include paid breakfast, room service, a restaurant, and a bar, while some conveniences such as parking, airport shuttle, pool, and fitness center are not available.

The property suits travellers who appreciate a boutique atmosphere and central location. Guest reviews highlight the friendly and attentive staff, with particular praise for personalized service and helpfulness throughout the stay. Although some guests note the hotel's small size and discreet entrance, room sizes are generally considered good for central London, offering a comfortable and quiet retreat after busy days in the city.

Park Grand Mayfair’s setting is ideal for visitors keen to explore nearby attractions like Hyde Park, Buckingham Palace, and the British Museum, all easily accessible from the hotel. The area is known for chic boutiques and restaurants, adding to its appeal as a base for leisure travellers. Check-in is from 15:00, with check-out by 11:00, aligning with standard city hotel timings.

Convenient transport links place Heathrow Airport around 45 minutes away by car or public transit, with other major London airports reachable within an hour to an hour and a half. The hotel sits close to several well-rated properties such as The Sumner Hotel and The Cumberland Hotel, providing options for comparison within the neighbourhood.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Air-conditioned
Laundry service
Room service
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Parking
Accessible
Pool
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SH
Sara H Apr 15, 2026
10

My stay was very pleasant, and the staff was particularly friendly and helpful. Galina at reception was very helpful, and Meet from the breakfast service was really nice. I truly enjoyed my stay.

EI
Easwaran Iyer Apr 08, 2026
8.0

Don't fall for the photos on booking portals. It's a very small one single door operated hotel. In the dark very hard to find as there is not even a glow signboard. But, the room size for central London standard is excellent. Bed is really comfortable and gives you peaceful sleep. Ac was working. All required amenities are available. Breakfast was decent. Free bottle of water was available throughout. Front desk was manned 24 hours. All and all value for money.

DS
Darrell Stone Mar 02, 2026
10

Great stay in a great location. This hotel is a boutique hotel compared with its parent, The Montcalm, and the way that I was treated throughout my stay was excellent. I was served coffee and water (without charge) whilst I did some online meetings in the breakfast area. They took me to my room and navigated the beautiful and well equipped room. Very personal service and a welcome high quality experience compared to major hotel chains these days. Whilst the entrance feels like you are going into a house, this is a great hotel to stay and I would recommend.

AA
A A Feb 19, 2026
10

I recently stayed at this hotel, and I can confidently say it was one of the best experiences I’ve ever had. From the moment I checked in until the moment I left, everything was absolutely exceptional. The hotel is beautifully maintained, incredibly clean, and designed with comfort in mind, but what truly sets this place apart is the outstanding level of service. Every staff member I encountered was friendly, helpful, and genuinely dedicated to making my stay perfect. They paid attention to even the smallest details, and their warm hospitality made me feel completely at home. Whether it was the quick service, the thoughtful gestures, or the constant willingness to assist, the entire team exceeded my expectations. I want to give a very special thank you to January Stevens, who truly made my stay extraordinary. January’s professionalism, kindness, and exceptional attention to detail stood out every single day. She went above and beyond to make sure I had everything I needed, always greeting me with a smile and offering help before I even had to ask. Her dedication and genuine care made such a big difference, and I truly appreciate how much effort she put into ensuring I had a wonderful stay. This hotel is a perfect example of what excellent hospitality should be. I highly recommend it to anyone looking for comfort, quality, and top-tier service. Thank you to the entire team, and especially to January Stevens, for making my stay unforgettable. I will definitely be returning!

VW
Virginia Warrender Feb 11, 2026
10

Our stay started with a very warm welcome from the lovely 'January'. After a long journey we were very grateful for the complimentary teas and coffees whilst our rooms were readied. The bedroom itself was well equipped and the bed was comfortable and the shower good and hot. All the staff we met were very courteous and helpful - we will definitely stay here again.

NB
Nora Bassad Jan 31, 2026
10

I really recommend this hotel ,,10/10 the employees are very friendly and everything comes fast and the rooms were very clean + the locationis fantastic,, Thank you mrs January for everything and the other amazing staff

RC
Rakkhita C. Jan 20, 2026
8.0

Hotel is tiny for two , we almost couldn’t unpack our luggage and it’s not practical to do things Breakfast was okay and the chef and the guy named Meet is really kind and helpful, we really appreciated

NB
Nathan Berriman Dec 25, 2025
10

I am so glad I booked this hotel! My wife and I flew from South Korea to London, with our one year old and my biggest stress was the size of rooms available in London. This hotel provided such a room, that my wife and I instantly sighed in relief upon checking in. The value for money was fantastic and I have only praises to give. The gentleman at the counter also offered to help us carry our luggage down to our room, and that was greatly appreciated. The only point of improvement I would give (very minor) is the shower didn’t drain well. Other than that, I would 100% stay here again and would encourage anyone to give this hotel a try. It is in an amazing location, with fantastic room sizes (basement for us) and really helpful staff.

Location & neighborhood

Where you'll find Park Grand Mayfair

London, United Kingdom

Prosperous residential area, home to chic boutiques & restaurants, plus waxworks at Madame Tussauds.

  • St Pancras International 52 min Walk
  • Bond Street 13 min Walk
  • Tottenham Court Road 32 min Walk
  • Heathrow Airport 46 min Car · 49 min Transit
  • London Gatwick Airport 1 hr 25 Car · 1 hr 10 Transit
  • London Stansted Airport 1 hr 16 Car · 1 hr 29 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.

The British Museum 172,490 reviews

The British Museum

Great Russell St, London WC1B 3DG, United Kingdom

4.7 · Museum
Hyde Park 141,067 reviews

Hyde Park

London, United Kingdom

4.7 · Park
Buckingham Palace 191,233 reviews

Buckingham Palace

London SW1A 1AA, United Kingdom

4.5 · Cultural Landmark
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